Terms of service

Products purchased from Riwayat Studio may be exchanged within 7 days of delivery if the item is damaged, defective, different from the order, or any product, tag, label, or packaging is missing.

For damaged or missing items, customers must email clear pictures of the product and outer packaging to @gmail.com or call 0331-7566899 within 7 days.

After reviewing and approving the claim, Riwayat Studio will provide either a replacement product or a coupon of equal value. Claims submitted after 7 days will not be accepted.

Customers are responsible for selecting the correct products while placing an order. Riwayat Studio may contact customers regarding deliveries, account information, marketing offers, or fraud prevention. Online payments are processed securely through the payment provider.

By using or shopping on the Riwayat Studio website, customers agree to its Terms and Conditions.